Last Updated: 28/02/25
 
1. Eligibility & Enrollment

• While active healthcare professionals are encouraged to apply, the program is also open to healthcare students and volunteers looking to improve their Spanish for medical settings.

• No formal application is required—by using the scholarship coupon code at checkout, the participant automatically agrees to these Terms & Conditions.

2. Testimonial Commitment

• Participants must provide 2 video testimonial about their experience in the program. A written testimonial is optional but encouraged.

• The testimonial will be collected in two phases:

  • Initial interview (around one month into the program).

  • Final interview (after completing 32 lessons or reaching the end of the program).

• Interviews will be conducted via Zoom and scheduled by Fluency Lab. Participants will be able to choose a convenient time.

• The testimonial must be completed in English (participants can use some Spanish if they wish, but the main discussion will be in English).

• If an interview is disrupted due to technical issues (poor audio, excessive background noise, etc.), the participant may be asked to reschedule.

3. Payment & Non-Compliance with Testimonial Requirement

• The Testimonial Scholarship reduces the program fee (instead of the standard enrollment price).

• If a participant fails to provide the required testimonial, they will be charged the remaining balance to meet the full program cost.

• If the participant fails to complete and sign the Testimonial Release Form, they will no longer qualify for the scholarship and will be required to pay the full program price.

• Failure to comply will result in an invoice for the remaining program fee, which must be paid by the participant.

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4. Refund & Payment Terms

• The payment is required upfront to access the program.

• If a participant requests a refund after the first month, a $150 administrative fee will be deducted, and no refunds will be available after that period.

5. Legal & Privacy Considerations

• The testimonial will be used for marketing purposes on Fluency Lab’s website, social media, and promotional materials.

• Participants must sign a release form allowing Fluency Lab to use their testimonial.

• If a participant fails to complete and submit the release form, they will be charged the full program price as they will no longer qualify for the scholarship discount.

• Fluency Lab reserves the right to edit testimonials for clarity, length, and promotional use while maintaining the participant's intended message.

6. Limited Availability & Expiration

• The Testimonial Scholarship Program is limited to 3 participants per enrollment.

• The scholarship coupon will expire once 3 participants enroll OR when the general enrollment period for the cohort ends—whichever happens first.

• Lesson credits expire after 10 months unless a valid reason for delay is provided. Extensions may be granted only under exceptional circumstances.

 

By enrolling in this program and using the Testimonial Scholarship Coupon Code, the participant acknowledges that they understand and agree to all the terms outlined above.